Technology news brief
‘Dystopian’: Co-op becomes latest firm to put staff under AI surveillance
NEWS DESKTechnology
PUBLISHEDOct 8, 2026, 9:00 AM
What the source reports
Whistleblower says recording and analysis of all probate calls in Co-op Legal Services is oppressive The Co-op has become the latest employer to place workers under AI surveillance with an automated listening technology that rates every phone call some of them make to customers.
In a system described as “oppressive and dystopian” by a whistleblower, Co-op Legal Services is using AI models to record, analyse and…
Main source: The Guardian Technology
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