A total of 54,141 members of the Fiji National Provident Fund (FNPF) have accessed their funds for the COVID-19 relief withdrawal scheme, the Fund has revealed.
This accounts for 70 per cent of the total applications received so far.
The Fund stated it had paid out more than $35million for the COVID-19 relief withdrawals.
It stated that $31m was paid by the Fund, which was more than half of the $56.3m accessed for early withdrawals – excluding housing – by members in 2019.
FNPF chief executive officer Jaoji Koroi said 41,698 members accessed their own funds, and 12,443 members were assisted by the Government with a pay-out of $4.2m.
He said the Fund was doing its best with the processing of applications.
“We understand that these are anxious times for members and we are doing our best to process COVID-19 withdrawal applications. Some members have reached out to us about the delays in processing, especially for those who lodged their applications in early April,” Mr Koroi said in a statement issued this evening.
“These delays are not intentional, while others are beyond our control, such as incorrect or incomplete forms filled by members, submission errors on the portal, incorrect details provided, and difficulties reaching employers and members when clarifications are needed.”
He said the Fund had also encountered some setbacks with payments processing, especially for those opting for M-PAiSA, BillPaid (Post Fiji), and the Government top-up.
He said those were also due to the large volume of payments that were processed daily.